Effective Date: February 3, 2026

Houston Credit Help (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

If you have questions, contact us at:
Email: [email protected]
Website: https://houstoncredithelp.com

1) Information We Collect

We may collect the following information when you visit our website or submit a form:

Contact information (such as your full name, email address, and phone number)

Inquiry details you choose to provide (such as information related to your request)

Website usage data (such as pages viewed, approximate location derived from IP address, device/browser type)

If you opt in to receive SMS messages, we collect and store your mobile phone number and your SMS consent record.

2) How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide requested support

Communicate about your request, including follow-up questions and next steps

Send transactional messages related to your inquiry (if you opt in to SMS)

Improve our website and service quality

Maintain security and prevent fraud or abuse

Comply with legal obligations

We do not send promotional or marketing SMS messages.

3) SMS Communications and Consent

If you submit a website form that includes an SMS consent checkbox, and you actively check the box, you agree to receive transactional SMS messages from Houston Credit Help related to your inquiry.

These messages may include:

Follow-up questions

Appointment reminders

Service-related updates tied to your request

Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP. For help, reply HELP.

4) How We Share Information

We may share information only in the following limited circumstances:

Service providers who help us operate our business (for example, website hosting, CRM tools, and SMS delivery providers), solely to perform services on our behalf

Legal and compliance obligations (such as responding to lawful requests)

Mobile Information Sharing (Required Disclosure)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as SMS delivery providers, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5) Cookies and Tracking Technologies

We may use cookies or similar technologies to help the website function properly and to understand how visitors use our site.

You can control cookies through your browser settings. Note that disabling cookies may impact certain website features.

6) Data Security and Retention

We take reasonable measures to protect the information we collect. However, no method of transmission over the internet is 100% secure.

We retain personal information only as long as needed to:

Respond to your inquiry

Provide services you request

Comply with legal or operational requirements

7) Your Rights and Choices

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information.

You may also withdraw consent for SMS communications at any time by replying STOP to any message.

To make a privacy request, contact: [email protected]

8) Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

9) Changes to This Privacy Policy

We may update this policy from time to time. The most current version will always be posted here:
https://houstoncredithelp.com/privacy

10) Related Links

Terms of Service: https://houstoncredithelp.com/terms
Contact: https://houstoncredithelp.com